Frequently Asked Quesions

PRODUCT INFORMATION

1. What types of products does Yait offer?

Yait provides high-quality sports and lifestyle gear designed for all levels, from
beginners to professionals. Our collection includes paddles, apparel, accessories, and
more.

2. How do I choose the right Yait product for me?

Consider your experience level, playing style, and personal preferences. Our
beginner-friendly range is ideal for new players, while advanced options cater to
seasoned athletes looking for high performance.

3. Are Yait products designed for professionals?

Yes! Yait offers professional-grade products engineered with cutting-edge
technology to enhance gameplay and performance.

ORDERING & SHIPPING

1. How do I place an order?

Simply browse our website, add your desired items to the cart, and proceed to checkout. We offer a seamless shopping experience with multiple payment options.

2. Where do you ship?

We currently ship across India, including metro cities, Tier 2 & Tier 3 cities, and selected remote areas.

3. How long does it take for my order to arrive?

Delivery times depend on your location and the shipping method selected at checkout. Standard orders usually arrive within 5-7 business days.

4. How do I track my order?

Once your order is shipped, you'll receive a tracking link via email. You can also check your order status in your Yait account.

WARRANTY & RETURNS

1. What is your return policy?

You can return eligible products within 7 days of delivery if they meet our return criteria. Items must be unused, in original packaging, and include all tags/leaflets.

2. Do Yait products come with a warranty?

Yes! All Yait products are backed by a limited warranty against manufacturing
defects. Check individual product details for warranty duration.

3. What is your return policy?

If you’re not completely satisfied, we offer hassle-free returns within 7 days of purchase. Items must be in original condition.

PRODUCT PERFORMANCE & INNOVATION

1. What makes Yait different from other brands?

Yait products are designed with innovation, durability, and user experience in mind. We use premium materials and advanced technology to enhance performance.

2. Are Yait products approved for tournaments?

Yes! Our sports equipment meets official standards and is approved for professional and recreational use.

3. Where are Yait products manufactured?

We design, test, and ensure quality control in-house, partnering with top manufacturers to deliver premium products.

SUPPORT & COMMUNITY

1. How can I reach Yait customer support?

You can contact our support team via email, live chat, or phone. Visit our Contact Us page for details.

2. What are your customer support hours?

Our team is available Monday to Friday, 9 AM – 6 PM (Local Time). We aim to respond to all inquiries within 24 hours.